Technical Writer

 
Reports to: Marketing Manager
Based in: Ottawa, Ontario
Term: Full time

 

About Nanometrics

Nanometrics is an award winning company providing monitoring solutions and equipment for studying man-made and natural seismicity. Headquartered in Ottawa, Ontario, with offices and representatives world-wide, Nanometrics has over 30 years’ experience, delivering solutions to customers across the globe. Nanometrics real-time and portable systems are utilized by the world’s leading scientific institutions, universities and major corporations. Our pedigree is founded on precision instrumentation, network technology and software applications for seismological and environmental research. We specialize in collecting and analyzing critical real time data for global, regional and local seismic networks. We deliver world-class network design, installation and training services throughout the globe in a safety conscious environment. 

Position

The Technical Writer will be a part of a dynamic team that strives to deliver an exceptional Nanometrics user experience.  You will be responsible for developing promotional and instructional documentation and reference material for the company’s product offerings.  You will be required to write in a concise yet informative, easy to understand style. You must be able to research and understand the functionality and purpose of Nanometrics products and translate this understanding into text that is easily absorbed and understood by any reader.  You will be able to prepare and incorporate graphics, video and web content working with a variety of social, digital and print media. 

 

Job Duties

  • Prepare documentation and instructional material that is concise and easy to understand

  • Proofread, edit, and write a variety of materials resulting in effective integration between the vehicle, environment and message while maintaining brand voice

  • Revise existing copy to ensure quality and relevance

  • Update, publish and ensure the availability of documentation

  • Collaborate with production and development teams to ensure project completion to deadline

  • Interact with both internal and external customers to determine best presentation

  • Study and analyze the assignment with regard to innovation, product development, potential competition, target group and previously used mediums for the same or similar assignments

  • Build an understanding of the assignment through testing and observing the use of products when possible

  • Study and track the success of launched assignments

  • Organize and prioritize work to meet multiple deadlines

  • Perform checks for questionable details

  • Perform administrative duties as assigned

  • Make recommendations for improvements to process, methods and tools

 

Qualities

  • Communication skills and ability to simplify

  • Ability to see the big picture

  • Thoroughness and eye for detail

  • Good organizational skills

  • Priority management

  • Ability to handle stress (tight deadlines and multitasking)

 

Requirements

  • Minimum of 5 years of professional Technical Writing experience

  • Experience in the technology industry preferred

  • Superb writing, content development and editing skills and a thorough understanding of technical writing concepts

  • Ability to create content in the form of reusable modules

  • Proficient in the use of Microsoft Office (Word, Excel, Outlook), MadCap Flare, Apache Subversion

  • Familiarity with text editing, page layout and graphic design software (FrameMaker, Photoshop, Adobe Illustrator)

  • Proficiency in interviewing techniques

  • Ability to follow through and complete overlapping projects

 

Education

A college diploma or bachelor's degree in communication techniques, journalism or computers is recommended.

 

We offer a fast-moving, informal, fun, hard-working, collaborative environment with minimal hierarchy and the flexibility to maintain an excellent work/life balance. 

 

Resumes by email to: careers@nanometrics.ca   No phone calls please.